Warranty and Repair Info

LIMITED WARRANTY:  Horizons America Inc (HAI) warranties the inside liner of the cooler for the lifetime of the cooler against manufacturer’s defect. HAI warrantees the outer shell, top zipper, straps, outer fabric, buckles, Velcro, against manufacturer’s defect (not circumstances beyond our control) for a period of five (5) years from date of purchase. The side zipper cannot be replaced. Claims are limited to the purchase price only.

 

Click here for RETURN FORM and MORE INFO
(opens printable PDF form)

 

 

 

 

**DO NOT SEND THE COOLER TO THE CORPORATE OFFICE FOR REPAIR.** Mail to address on repair form.

WE ARE ABLE TO OFFER THIS EXTRAORDINARY WARRANTY BECAUSE OUR “2 COOL” COOLERS ARE MADE IN THE U.S.A