It's extremely rare that our soft coolers need a repair! However, in the event your cooler liner is damaged or you have a problem with the zipper here is information regarding repairs.
1. Verify that the cooler has the 2 COOL U.S.A. tag:
2. Name: _______________________________
3. SHIPPING address: _______________________________
(UPS does NOT deliver to P.O. Boxes) _______________________________
4. Area code and DAYTIME phone #: (_______) ______________________
5. Repair needed? ____ Liner ____ Buckle (zipper end)
____ Top Zipper ____ Tri-ring
*NOTE: ALLOW BAG TO DRY COMPLETELY BEFORE PACKAGING - WET BAGS WILL NOT BE REPAIRED OR RETURNED TO YOU*
Please include this form with your cooler, along with a check or money order for $12.00 per cooler, for shipping & handling (applies to continental U.S. only), and send to:
3030 East Meadows Blvd.
Mesquite, TX 75150
NOTE: REPAIRS SENT NOVEMBER 1 – JANUARY 10 COULD TAKE 3-4
FOR RETURN DUE TO PRODUCTION VOLUME.
Questions? Please call (800) 969-4583
“2 COOL U.S.A.” SOFT-SIDED COOLER
WATER-RESISTANT EXTERIOR STURDY TUFF DUCK EXTERIOR
EXCLUSIVE 5-LINER INSULATING SYSTEM
WIPES CLEAN WITH MOST LEADING FABRIC/UPHOLSTERY
CLEANERS OR SOAP AND WATER.