Repairs

It's extremely rare that our soft coolers need a repair! However, in the event your cooler liner is damaged or you have a problem with the zipper here is information regarding repairs.

1. Verify that the cooler has the 2 COOL U.S.A. tag:

2 Cool

2. Name: _______________________________

3. SHIPPING address: _______________________________

(UPS does NOT deliver to P.O. Boxes) _______________________________

_______________________________

4. Area code and DAYTIME phone #: (_______) ______________________

5. Repair needed? ____ Liner ____ Buckle (zipper end)

____ Top Zipper ____ Tri-ring

(You MUST indicate one of the items above or cooler will not be repaired.)

*NOTE: ALLOW BAG TO DRY COMPLETELY BEFORE PACKAGING - WET BAGS WILL NOT BE REPAIRED OR RETURNED TO YOU*

Please include this form with your cooler, along with a check or money order for $12.00 per cooler, for shipping & handling (applies to continental U.S. only), and send to:

Horizons LTD
3030 East Meadows Blvd.
Mesquite, TX 75150

*PLEASE ALLOW 2-3 WEEKS FOR COOLER TO BE RETURNED FROM REPAIR*

NOTE: REPAIRS SENT NOVEMBER 1 – JANUARY 10 COULD TAKE 3-4 WEEKS
FOR RETURN DUE TO PRODUCTION VOLUME.

Questions? Please call (800) 969-4583

“2 COOL U.S.A.” SOFT-SIDED COOLER
WATER-RESISTANT EXTERIOR STURDY TUFF DUCK EXTERIOR
EXCLUSIVE 5-LINER INSULATING SYSTEM
WIPES CLEAN WITH MOST LEADING FABRIC/UPHOLSTERY
CLEANERS OR SOAP AND WATER.

Click here to read our Warranty