Have a Horizons SoftCooler with a damaged liner or zipper?

We can repair it for you!

1. Verify that the cooler has the 2 COOL U.S.A. tag:

2. Name:                                                      _______________________________

3. SHIPPING address:                                 _______________________________

    (UPS does NOT deliver to P.O. Boxes) _______________________________

                                                                    _______________________________

4. Area code and DAYTIME phone #:          (_______)  ______________________

5. Repair needed?   ____  Liner                     ____  Buckle (zipper end)

                               ____  Top Zipper            ____   Tri-ring

(You MUST indicate one of the items above or cooler will not be repaired.)

*NOTE: ALLOW BAG TO DRY COMPLETELY BEFORE PACKAGING - WET BAGS WILL NOT BE REPAIRED OR RETURNED TO YOU*

Please include this form with your cooler, along with a check or money order for $10.00 per cooler, for shipping & handling (applies to continental U.S. only), and send to:

Horizons LTD
3030 East Meadows Blvd.
Mesquite, TX  75150

*PLEASE ALLOW 2-3 WEEKS FOR COOLER TO BE RETURNED FROM REPAIR*

NOTE: REPAIRS SENT NOVEMBER 1 – JANUARY 10 COULD TAKE 3-4 WEEKS
FOR RETURN DUE TO PRODUCTION VOLUME.

Questions? Please call (800) 969-4583

“2 COOL U.S.A.” SOFT-SIDED COOLER
WATER-RESISTANT EXTERIOR STURDY TUFF DUCK EXTERIOR
EXCLUSIVE 5-LINER INSULATING SYSTEM
WIPES CLEAN WITH MOST LEADING FABRIC/UPHOLSTERY
CLEANERS OR SOAP AND WATER.

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Click here to read our Warranty

Cooler Repair

All logos, trade names and other marks other than Horizons LTD and Softcoolers are independent and are used simply to showcase size of coolers. We are in no way affiliated or connected with any company in the photos. Use of their items does not imply their endorsement of our products, although we certainly hope many of their employees are toting around our Softcoolers!